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In cooperation with GMACWorkforce and HopeWorks, nine area businesses joined together to participate in the Mid-South Employer Resource Network (MSERN) initiative. The employer-based model joins an association of small- to mid-size businesses to provide job retention services, work support, and training opportunities for employees. Participating companies share the resources and expense of building the skills and capacities of employees who are often times lower-skilled. Employee participation in MSERN services is voluntary.

The primary focus of MSERN is job retention of the existing workforce with a strong emphasis on skills building and advancement. MSERN also assists employees with a wide range of personal issues that may affect job performance. These issues range from home repair to transportation.  The program embeds a Success Coach within companies to help build relationships among employees, local social service agencies, and area nonprofits in order to expand the range of employee resources.

In the first 30-days of operation, the MSERN Success Coach was engaged more than 70 times by program participants for issues ranging from child care and financial literacy assistance to government agency navigation to legal assistance.

For more information regarding the MSERN program, please contact Mr. John Churchill (jchurchill [at] gmacw [dot] com) or 901.614.1099.